Contact centre information clerks provide advice and information to clients, respond to queries regarding a company’s or an organization’s goods, services or policies, and process financial transactions using the telephone or electronic communications media, such as email. They are located in premises that may be remote from clients or other operations of the organizations or companies about whom information is provided.
Skill level:
Semi-skilled
Check your Wage
- The majority of Contact centre information clerks earn a salary between TSh366,414 and TSh1,680,582 per month in 2024.
- A monthly wage for entry-level Contact centre information clerks ranges from TSh366,414 to TSh850,723.
- After gaining 5 years of work experience, their income will be between TSh401,141 and TSh1,086,616 per month.
