Hourly wage for inexperienced enquiry clerks Ksh117 to Ksh251

Highest salary for enquiry clerks with 20 years of experience: Ksh65,214 to Ksh114,223 per month

Workers in this occupation with 20 years of work experience earn the highest salary: between Ksh65,214 and Ksh114,223 per month. Workers in this occupation earn between Ksh117 and Ksh251 per hour at the start of the career, having 1 year of work experience.

Enquiry clerks mostly female

64% of people in this job are parents of at least 1 child. Of the respondents, 67% are female and 33% are male. The age group for people in this job who answered the survey was mostly between 24 and 29 years of age.

Average working week of 44 hours

Workers work 44 hours per week on average. Coverage by collective bargaining amongst workers in this occupation is 4%, while 96% are not covered by a collective agreement, according to our survey.

Coworkers mostly female

Workers who do not have a permanent contract for the work they are performing, added up to 48% of respondents. The majority of workers work in organisations of 500 or more employees. Workers who have a permanent contract for the work they are performing, add up to 52%. Of the participating employees, 25% work in a multinational organisation. Since starting their first job, 67% of employees have worked fewer than 5 years. In most cases, workers report that the majority of their coworkers are female.

In the survey, 8% of the people in this job choose 'highly satisfied' as their job satisfaction level. On the whole, workers feel in between satisfied and dissatisfied about their job. This feeling is shared by 38% of the workers.

Of all surveyed workers, 31% feel highly dissatisfied about their salary. Generally, 46% of the employees report they are dissatisfied with their salary.

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