Majority telephone switchboard operators covered by collective agreement

Highest salary for telephone switchboard operators with 25 years of experience: GH₵1,117 to GH₵4,406 per month

Workers with 25 years of work experience earn the highest salary: between GH₵1,117 and GH₵4,406 per month. Experienced people in this job, with 30 years worth of experience, can earn a monthly salary between GH₵788 and GH₵4,086.

41% of people in this job are parents of at least 1 child. Of the respondents, 60% are female and 40% are male. Workers who answered the survey are mostly between 24 and 29 years of age.

Average working week of 38 hours

People in this job work 38 hours per week on average. Coverage by collective bargaining amongst workers is 5%, while 95% are not covered by a collective agreement, according to our survey.

Coworkers mostly female

51% of employees state that they have no permanent contract for their job. 14% of all participating workers in this occupation work in a multinational organisation. 49% of people in this job state that they have a permanent contract for the work that they are doing. For most workers, the majority of their coworkers are female. Since starting their first job, 63% of employees have worked fewer than 5 years. The majority of employees work in organisations of 500 or more employees.

The survey shows that 4% of the workers in this occupation feel highly satisfied about their position. On the whole, employees feel satisfied about their job. This feeling is shared by 43% of the employees.

Wage dissatisfaction high among telephone switchboard operators

Of all surveyed workers, 30% feel highly dissatisfied about their salary. Generally, 40% of the employees report they are dissatisfied with their salary.

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