Collective bargaining coverage limited among business services agents

13 Dec 2023 - Business services agents who have 0 years of experience in their job, will earn between GH₵1,051 and GH₵3,024 per month. The survey shows that 8% of the employees feel highly satisfied about their position. This is made clear in research by Mywage.org/Ghana, conducted in 2023.

Highest salary for business services agents with 15 years of experience: GH₵1,935 to GH₵8,457 per month

Employees with 15 years of work experience earn the highest salary: between GH₵1,935 and GH₵8,457 per month. Workers in this occupation who work for 0 years will receive a salary ranging from GH₵1,051 to GH₵3,024 per month.

43% of people in this job are parents of at least 1 child. Of the respondents, 46% are female and 54% are male. Workers who answered the survey are mostly between 24 and 29 years of age.

According to our survey, coverage by collective bargaining among employees is set at 8%. 92% are not covered by a collective agreement. On average, employees work 39 hours per week.

64% of business services agents fewer than 5 years of work experience

Employees mostly work in organisations consisting of 500 or more people. 40% of workers state that they have no permanent contract for their job. 25% of all participating workers in this occupation work in a multinational organisation. In most cases, workers in this occupation report that the majority of their coworkers are female. 64% of people in this job have worked fewer than 5 years since their first job. Employees who have a permanent contract for the work they are performing, add up to 60%.

In the survey, 8% of the workers in this occupation choose 'highly satisfied' as their job satisfaction level. In general, most workers in this occupation are in between satisfied and dissatisfied with their position. This is the case for 38% of the workers in this occupation.

Wage dissatisfaction high among business services agents

Of all surveyed workers, 30% feel dissatisfied about their salary. Generally, 31% of the workers in this occupation report they are in between satisfied and dissatisfied with their salary.

Tell Mywage.org/Ghana about your work and income

Tell Mywage.org/Ghana about your work and income. Compare your wage using the Salary Check or fill out the Salary Survey for people in this job.


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