Job Definition

  • collecting and issuing tickets, passes or fares, and checking the validity of tickets issued previously
  • attending to sleeping-cars and their occupants on passenger trains
  • providing assistance with boarding, seating and luggage as required, especially to elderly, sick, or injured people
  • opening and closing doors for passengers
  • performing equipment safety checks prior to departure
  • signalling to drivers to stop or proceed
  • greeting passengers boarding transport vehicles, and announcing routes and stops
  • ensuring that safety regulations are respected
  • responding to passengers requests and complaints and providing information about stops and connections
  • taking appropriate action in case of emergencies or accidents

    Educational level

    • Skilled