Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.
Skill level:
Semi-skilled
Check your pay
- Salary range for the majority of workers in Telephone switchboard operators - from Ksh33,125 to Ksh123,608 per month - 2025.
- A Telephone switchboard operators typically earns between Ksh33,125 and Ksh80,668 net per month at the start of the job.
- After 5 years of service, this is between Ksh38,146 and Ksh103,932 per month for a working week of 45 hours.
Job Responsibilities
- Operating switchboards and consoles to connect, hold, transfer, and disconnect telephone calls
- Making connections for outgoing calls
- Dealing with telephone inquiries and recording messages
- Forwarding messages to staff or clients
- Investigating operating system problems and informing repair services
