Tasks and duties

  • Helping persons with disabilities or the elderly to obtain services and to improve their ability to function in society
  • Assisting clients to identify and access community resources including legal, medical and financial assistance, housing, employment, transportation, assistance with moves, day care and other referral services
  • Implementing life skills workshops, substance abuse treatment programs, behaviour management programs, youth services programs and other community and social service programs under the supervision of social work or health care professionals
  • Assisting clients to identify options and develop plans of action, while providing necessary support and assistance
  • Participating in the selection and admission of clients to appropriate programs
  • Providing crisis intervention and emergency shelter services
  • Counselling clients living in group homes and half-way houses, supervising their activities and assisting in pre-release and release planning
  • Collecting information relevant to clients’ needs and assessing their relevant skills, strengths and deficits
  • Assisting in evaluating the effectiveness of interventions and programs by monitoring and reporting on clients' progress
  • Maintaining contact with other social service agencies, schools and health care providers involved with clients to provide information and obtain feedback on clients' overall situation and progress

    Skill level

    Skilled
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