Shop supervisors

Shop supervisors supervise and coordinate the activities of shop sales assistants, checkout operators and other workers in retail and wholesale shops such as supermarkets and department stores.

Skill level: Semi-skilled

Check your pay

  • Salary range for the majority of workers in Shop supervisors - from GH₵1,874 to GH₵37,648 per month - 2025.
  • A Shop supervisors typically earns between GH₵1,874 and GH₵6,674 net per month at the start of the job.
  • After 5 years of service, this is between GH₵2,268 and GH₵7,990 per month for a working week of 40 hours.

Job Responsibilities

  • Planning and preparing work schedules and assigning staff to specific duties
  • Instructing staff on sales procedures, including how to handle difficult or complex cases
  • Ensuring that customers receive prompt service
  • Participating in and providing advice to managers on interviewing, hiring, training, evaluating, promoting and dismissing staff, and resolving staff grievances
  • Examining returned goods and deciding on appropriate action
  • Taking inventory of goods for sale and ordering new stock
  • Ensuring that goods and services are correctly priced and displayed
  • Ensuring that safety procedures are enforced

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