Representing employees eligible for representation by the Union in terms of item 8 of the RECOGNITION AGREEMENT signed on the 30 day of February Two thousand and thirteen (2013) between the Bank and the Union.

MEMORANDUM OF COLLECTIVE AGREEMENT

a)The parties agree that the agreed items shall be implemented effective 1st April 2015.

b)Within 12 months of the date of the coming into effect of this Collective Agreement, either party could call for a meeting to review salaries according to prevailing economic conditions during the period.

c)Any time after 21 months of commencement of this agreement, either party will give to the other six weeks’ notice in writing of its desire for this Agreement to continue in force for a further period to be agreed upon or of its intention to terminate the Agreement or alter any clause herein.

d)In the event of emergency cases, both parties shall endeavour to meet as soon as possible but not later than 14 days.

e)The terms of this Agreement shall be in accordance with the prevailing labour legislation.

f)The provisions of this Agreement shall be valid only so long as the Recognition Agreement between the Bank and the Union remains in force.

g)Pending the signing of a new Collective Agreement, this Agreement shall continue in force.

h)Application for a Change or Amendment - It is agreed that if either the Union or the Bank considers that any part of this Agreement should be changed or amended and if it is also considered that such a change is mutually beneficial to both the Union and the Bank and provided it is clearly seen to be a valid reason to recommend such a change or amendment to this Agreement, it should be undertaken in the following manner:-

i.The Union or the Bank will indicate by letter its intention to discuss a change or amendment to the Collective Agreement.

ii.Such a letter indicated in (i) above will not be considered by the Bargaining Unit unless it is accompanied by written information/evidence or any other communication considered necessary to validate the intention to change or amend the Collective Agreement.

iii.The party requesting the change or amendment shall allow the other party two weeks to consider the request.

The Bargaining Unit shall after two weeks, but not longer than 28 calendar days after

the date of the original letter, agree to meet to discuss the change.

4.STUDY LEAVE

Members of staff who are studying for professional examinations agreed by the Union and the Bank shall qualify for time to study on the following terms:-

i.4 days per subject, per sitting including date of examination.

ii.Study leave for any particular subject will end following two (2) cumulative failures in that subject.

5.COMPASSIONATE LEAVE

i. On written application and supported by documentary evidence, compassionate leave will be granted to an employee as follows:

ii. Days in excess shall be granted at the discretion of Management.

6.UNPAID LEAVE

Management may on application, grant unpaid leave up to a maximum of two years using its discretion in deserving cases and provided that one has served for a continuous minimum period of two years with the Bank.

14.CANTEEN SUBSIDY

ZMW95.00 per eligible employee in work locations with more than 20 eligible employees with canteen facilities shall be paid to the Canteen Committee per month to meet running expenses e.g. salaries for cooks, uniforms, etc.

ii. in work locations with no canteen facilities, eligible employees shall be paid ZMW125.00 per month.

15.UPSET / DISTURBANCE ALLOWANCE

Where a member of staff has been transferred or re-deployed at the Bank’s request,

the Bank will meet the cost of:-

i.Transport;

ii.School Uniforms/fees paid only once on transfer.

iii.Option of being accommodated by the Bank in the hotel on full bill for two full months and half of full bill in the third month and at Management’s discretion thereafter; or a taxable cash sum of two (2) months salary with a minimum of Kwacha eleven thousand (ZMW11, 000.00) and a maximum of Kwacha Sixteen thousand (ZMW16,000.00) only;

iv.7% of one’s annual basic salary shall in addition be paid as disturbance allowance.

16.DUST ALLOWANCE

i.Where a Branch is undergoing renovations or where major repairs are being undertaken, the Bank shall pay ZMW60.00 per week per employee during the dusty period and only in the affected area.

ii.The Bank shall pay for medical check up for eligible employees.

iii.in special cases, Management will arrange for alternative office space or leave shall be granted to affected staff until the renovations are completed.

iv.The Bank shall not allow colleagues to work in premises that have just been painted with oil paint Alternative office space shall be arranged for affected colleagues.

17.ACTING ALLOWANCE

i.For an employee to qualify for Acting Allowance he/she has to act for a period of not less than 14 cumulative working days within a month in a higher grade.

ii.if an employee acts in the same position for the second time this period shall remain at 14 cumulative working days.

iii.The Acting Allowance shall be the highest of either 12% of monthly salary of the person acting or the difference between the salary of the person acting and the entry point of the acting grade and shall be paid on pro rate basis to the acting period.

iv.An employee nominated to act shall be informed in writing prior to carrying out duties involving payment of acting allowance and responsibility allowance. This therefore means that acting should only be done where confirmation has been communicated in writing by Human Resource.

18.RESPONSIBILITY ALLOWANCE:

An employee who gets extra responsibilities in the same grade will be entitled to 5% of his / her basic salary after completing 10 consecutive working days.

19.SHIFT DIFFERENTIAL

Members of staff engaged in shift work will be paid dinner allowance of Kwacha Seventy (ZMW70.00) per day in lieu of shift differential provided that such occupation shall come between 19.00 hours and 06.00 hours.

20.IT / ATM /CARD MERCHANTS ALLOWANCES

The following allowances will be paid to the category of members of staff specified as

hereunder in lieu of overtime:-

20.1Information Technology - ZMW1,600.00 gross per month

20.2ATM custodians - ZMW600.00 gross per weekend

20.3Card Acquiring merchants - ZMW600.00 gross per weekend

Members of staff who fall in the above categories but work shifts will not be entitled to these allowances.

ATM Custodians who work from Monday to Friday will be entitled to incur overtime. All other staff including Prestige members of staff will be entitled to overtime.

21. TRAVELLING ON DUTY

The following allowances will be paid:-

a)Allowance - when one is accommodated

Overnight in a hotel when out of station he/she will be entitled to an out of pocket allowances as follows:

i.Kwacha One hundred and ten (ZMW110.00) per day for local travels

ii.Kwacha Two hundred and twenty (ZMW220.00) per day for foreign travels

These allowances will cover sundry expenses which are cleaning/hygiene/newspaper/ phone calls/drinks.

In addition, the Hotel bill shall be met in full by the Bank which bill will also include reasonable laundry but not dry cleaning. Meals taken in the hotel such as dinner and lunch will be paid by the Bank.

b)Subsistence Allowance - Subsistence allowance shall be paid to an employee to cover the additional expenses he/she has to meet when he/she travels away from his normal station overnight on authorised bank business and where no accommodation is paid for by the bank. This allowance shall not be paid to members of staff who stay in accommodation provided by the bank.

Payment will be made at the rate of Kwacha Five Hundred and Fifty only (ZMW550.00) per night This will cover accommodation, lunch and dinner

c)Lunch Allowance - Lunch allowance of Kwacha Seventy (ZMW70.00) will be paid to:

i.A member of staff working out of station during lunch break

ii.A member of staff authorised to work through lunch hour

iii.A member of staff accommodated in a hotel while out of station and has made his/her own lunch arrangement

iv.A member of staff on an official journey that takes a minimum of three hours

(outside station)

d)Dinner Allowance - Dinner allowance of Kwacha Seventy (ZMW70.00) will be paid to:

i.Members of staff who leave work after 19.00 hours with prior Management authority.

ii.A member of staff accommodated in a hotel while out of station and has made his/ her own dinner arrangement

iii.A member of staff on an official journey that takes a minimum of three hours (outside station)

e)Breakfast allowance:- Breakfast allowance of ZMW70.00 shall be paid to staff who are asked by Management to report for work before 07.00 hours.

i. Taxi fares will be reimbursed as follows:-

a.For eligible employees who have no option but to work on non-working days.

b.For eligible employees who leave work after 18.00 hours with prior Management authority.

c.For staff who are requested by management to report for work before 07.00 hours

d. Where a member of staff chooses to stay in excess of 20km from the business venue, he/she shall forfeit the total cost of transport and/or reimbursement

i. Staggering of Lunch - This will take place between 11.45 hours and 14.45 hours.

24.CONDITIONS OF PREMISES

A reasonably sized refrigerator shall be provided at place of work primarily for storage

of water.

25.REPATRIATION OF EMPLOYEE

i.On termination of service all employees are entitled to be repatriated together with their families from places of employment to places of recruitment as stipulated in the Employment Act under the following circumstances:-

a.The employee being medically discharged

b.The employee being declared redundant

c. Upon normal and early retirement

d. The employee dying in service in which case the benefits may be payable to the family of the deceased employee.

ii.However, employees may elect to be repatriated to places of their choice, but the employer shall only meet that portion of the cost which is equivalent to the cost of repatriation to the place of recruitment.

26. MANAGEMENT DISCIPLINE

i. Refer to the Disciplinary and Grievance policy.

27. REDUDANCY

i. Refer to the laws of Zambia with regards to procedure.

ii. Refer to the Redudancy document agreed upon between the Union and the Bank.

29.MILEAGE

Mileage on business trips authorised by the Bank shall be paid at the rate of ZMW3.00 (Kwacha Three only) per kilometre. This will cover the cost of fuel and wear and tear for the vehicle used. In all the instances prior approval will have to be obtained from line management before business trips are undertaken.

IN WITNESS whereof we have hereunder set our hands this____ th day of February year Two Thousand and Fifteen.

For and on behalf of Barclays Bank Zambia PIc and For and on behalf of Zambia Union for Financial Institutions and Allied Workers.

For and on behalf of Barclays Bank Zambia PIc:

Saviour M. Chibiya(Mr) MANAGING DIRECTOR

Victoria S Mupwaya (Mrs) HEAD - HUMAN RESOURCE

Bonaventure Mbewe(Mr) HEAD OF LEGAL

For and on behalf of Zambia Union for Financial Institutions and Allied Workers:

Chingati Msiska (Mr) GENERAL SECRETARY

Mutelo Mabenga(Mr) D/GENERAL SECRETARY

Teddy Munuka (Mr) BBZ B/CHAIRPERSON