• checking, formatting and transcribing correspondence, minutes and reports from dictation, electronic documents or written drafts to conform to office standards, using typewriter, personal computer or other word processing equipment
  • using various computer software packages including spreadsheets to provide administrative support
  • dealing with incoming or outgoing mail
  • scanning, recording and distributing mail, correspondence and documents
  • screening requests for meetings or appointments and helping to organize meetings
  • screening and recording leave and other staff-members' entitlements
  • organizing and supervising filing systems
  • dealing with routine correspondence on their own initiative

    Educational level

    • Skilled