Role Responsibilities

  • Planning and supervising bar, restaurant, function and conference activities
  • Observing liquor, gaming and other laws and regulations
  • Assessing and reviewing customer satisfaction
  • Controlling selection, training and supervision of staff
  • Supervising security arrangements and garden and property maintenance
  • Directing and overseeing reservation, reception, room service and housekeeping activities
  • Undertaking budgeting for the establishment
  • Ensuring compliance with occupational health and safety regulations
  • Providing guests with local tourism information, and arranging tours and transportation
  • Overseeing accounting and purchasing activities

    Skill level