Role Responsibilities

  • Verifying the accuracy of information provided
  • Interviewing applicants for public assistance to gather information pertinent to their application
  • Providing information and answering questions concerning benefits and claims procedures
  • Referring patients or applicants to other organizations if they are ineligible for services
  • Interviewing patients to obtain and process information required to provide hospital services
  • Initiating procedures to grant, modify, deny or terminate assistance

    Skill level

    Semi-skilled
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