Information and communications technology user support technicians provide technical assistance to users, either directly or by telephone, e-mail or other electronic means, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases and the Internet, and providing guidance and support in the deployment, installation and maintenance of systems.
Skill level:
Skilled
Check your Wage
- The majority of Information and communications technology user support technicians earn a salary between TSh264,884 and TSh3,685,486 per month in 2024.
- A monthly wage for entry-level Information and communications technology user support technicians ranges from TSh264,884 to TSh1,063,637.
- After gaining 5 years of work experience, their income will be between TSh346,108 and TSh1,560,871 per month.
