Tasks

  • planning and preparing work schedules and assigning staff to specific duties
  • instructing staff on sales procedures, including how to handle difficult or complex cases
  • ensuring that customers receive prompt service
  • participating in and providing advice to managers on interviewing, hiring, training, evaluating, promoting and dismissing staff, and resolving staff grievances
  • examining returned goods and deciding on appropriate action
  • taking inventory of goods for sale and ordering new stock
  • ensuring that goods and services are correctly priced and displayed
  • ensuring that safety procedures are enforced

    Educational level

    • Skilled
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