Job Definition

  • Escorting and guiding tourists on cruises and sightseeing tours
  • Describing and providing information on points of interest and exhibits and responding to questions
  • Greeting and registering visitors and tour participants, and issuing any required identification badges or safety devices
  • Conducting educational activities for schoolchildren
  • Providing for physical safety of groups, and performing activities such as providing first aid and directing emergency evacuations
  • Resolving any problems with tour itineraries, service, or accommodation
  • Monitoring visitors' activities to ensure compliance with establishment or tour regulations and safety practices
  • Distributing brochures, showing audiovisual presentations, and explaining procedures and operations at tour sites
  • Escorting visitors through places of interest such as museums, exhibitions, theme parks, factories and other industrial establishments

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    Skill level

    Semi-skilled
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