• providing overall direction and management for the service, facility, organization or centre
  • developing, implementing and monitoring procedures, policies and standards for staff
  • monitoring and evaluating resources devoted to the provision of welfare, housing, and other social services
  • controlling administrative operations such as budget planning, report preparation, expenditure on supplies, equipment and services
  • liaising with other welfare and health services providers, boards and funding bodies to discuss areas of health and welfare service cooperation and coordination
  • advising government bodies about measures to improve welfare services and facilities
  • representing the organization in negotiations, and at conventions, seminars, public hearings and forums
  • establishing and managing budgets, controlling expenditure and ensuring the efficient use of resources
  • establishing and directing operational and administrative procedures
  • overseeing the selection, training and performance of staff
  • representing the organization at conventions, seminars and conferences

    Educational level

    • Semi-skilled